Legal notice
As Mat Company B.V (“Company”), we aim to fulfill our obligation to inform you under the Personal Data Protection Law (“Law”) with this Information Notice. In this regard, we provide you with the following information about the processing of your personal data:
1. Identity of the Data Controller
Data Controller: Mat Company B.V
Address: Jan Pieterszoon Coenstraat 7, The Hague, 2595 WP, Netherlands
VAT Number: 88367657
E-mail: contact@anetoile.com
2. Purposes of Processing Personal Data
When you purchase products, create an account, or use contact forms on https://anetoile.com/ (“Website”), we collect the following personal data:
- Identity information (name, surname, date of birth, gender, etc.)
- Contact information (e-mail address, address, phone number, etc.)
- Billing and payment information
- Customer transaction data
- Transaction security information
- Marketing data, requests, and complaints information
Your personal data is processed for the following purposes:
- Delivery of purchased products
- Fulfillment of sales contract requirements
- Customer relationship management
- Providing after-sales support services
- Communicating with customers regarding their orders
- Completing membership processes
- Tracking customer requests and complaints
- Resolving potential disputes
- Detecting and preventing technical errors on the website
- Fulfilling legal obligations
- Responding to requests from authorized institutions and organizations
- Retaining data for legally prescribed periods
- Sending promotional emails, campaigns, and advertisements with your explicit consent
- Collecting feedback through customer satisfaction surveys
Additionally, when you visit our website, data such as your IP address, browser details, and website usage habits may be collected via cookies. Please review our Cookie Policy for more details.
3. Sharing of Personal Data and Purposes of Sharing
Your personal data may be shared with the following parties for the purposes stated above:
- Business partners (e.g., payment service providers, logistics companies)
- Third-party service providers
- Authorized public institutions and organizations
Our company only shares your personal data when it is legally necessary and in compliance with applicable regulations.
4. Methods and Legal Basis for Collecting Personal Data
Your personal data may be collected through:
- Electronic channels such as our website, e-mail, and call center
- Automated or semi-automated systems
- Physical methods such as mail or written documents
Your data is processed based on the following legal grounds:
- Compliance with legal obligations
- Fulfillment of sales contract requirements
- Legitimate interests of our company
- Explicit consent when required
5. Your Rights Regarding Your Personal Data
Under the Personal Data Protection Law, you have the following rights:
- (a) To learn whether your personal data is processed
- (b) To request information if your personal data has been processed
- (c) To learn the purpose of processing and whether it is used appropriately
- (d) To know the third parties to whom your personal data has been transferred domestically or internationally
- (e) To request correction if your data is incomplete or inaccurate
- (f) To request deletion or destruction of your data if the processing reason no longer exists
- (g) To request notification of these transactions to third parties to whom the data has been transferred
- (h) To object to any unfavorable results that arise solely from automated processing
- (i) To claim compensation if you suffer damage due to unlawful processing
To exercise these rights, you can contact us using the following methods:
📧 E-mail: contact@anetoile.com
📍 Address: Jan Pieterszoon Coenstraat 7, The Hague, 2595 WP, Netherlands
Your requests must be submitted with identity verification for security purposes.
6. Security of Personal Data
Mat Company B.V takes the necessary technical and administrative security measures to protect your personal data. In this context:
- Strong security measures are applied to prevent unauthorized access and data breaches.
- Your data is only processed by authorized personnel and stored in secure environments.
However, since data transmission over the Internet cannot be completely secured, users are responsible for protecting their accounts and devices.
7. Cookies and Website Usage
When you visit our website, cookies may automatically collect certain data. Cookies are used to:
- Improve website functionality
- Enhance user experience
- Provide targeted advertisements
You can manage or disable cookies through your browser’s privacy settings. For more details, please review our Cookie Policy.
8. Updates and Changes
Our company reserves the right to update this Information Notice at any time.
📅 Last Updated: 05/03/2025
For further information, please contact us:
📧 E-mail: contact@anetoile.com
📍 Address: Jan Pieterszoon Coenstraat 7, The Hague, 2595 WP, Netherlands